ClickPoint Releases New RingResponse Call Tracking Report

Jan 9, 2020 12:00:00 AM

The team at ClickPoint is happy to announce the new RingResponse User Statistics Report that highlights dialing statistics in the ClickPoint lead management software.  This report includes critical information about both outbound dialing and inbound call routing, with the ability to toggle between the two.  Management can easily track total talk time, abandoned calls, transferred calls, missed calls, and it includes the ability to compare this information against critical sales steps like won deals, closed rate, and more.

 

Inbound Calls View

Inbound Calls View

 

Outbound Calls View

Outbound Calls View

 

You can learn more about this feature release by visiting our knowledgebase or by reaching out to your dedicated customer success manager to get an overview of the new report.