In an increasingly mobile world, connecting with your prospects via text messaging has never been more critical.
We’ve heard your feedback and are excited to announce that in addition to RingResponse’s Inbound and Outbound all-in-one communication solutions, we’re rolling out Text SMS capabilities for sending and receiving mobile phone text messages. With RingResponse at your fingertips, you get the easiest way ever to reach more prospects and convert them into paying customers.
Configure a phone number for the purposes of sending a Text Message
Before you can start sending text messages to your leads, you must first purchase a phone number (if you don’t already have one to spare) and properly configure it. You can purchase multiple phone numbers and designate them for SMS Text. However, ClickPoint will pick a configured number at random.
Compliance – SMS Text Opt-In and Opt-Out
To help you remain compliant, we automatically send a configurable Opt-In template. Before any SMS Text is sent, a lead must opt-in.
Before you get started with sending text messages to your leads, you may want to configure a custom SMS Text Opt-in Template that is used across your account. The very first text message sent to a new lead will always be your Opt-In template. The Opt-In message is triggered and queued first when you attempt to send a SMS Text template or compose a message through the Messaging Center.
Create reusable Text SMS templates
Create Text SMS templates for your entire sales team, call center, or various branch locations that can be used to reach more prospects and leads. Use lead tags that auto-fill lead information, saving time, and creating more personalized messages.