--- title: Lead Management 800 IVR Call Routing description: A really cool new feature here at ClickPoint Software, 800 IVR call routing. image: https://blog.clickpointsoftware.com/hubfs/Imported_Blog_Media/Call-Monitor.jpg --- - [All Topics](https://blog.clickpointsoftware.com/) - [Sales Engagement](https://blog.clickpointsoftware.com/tag/sales-engagement) - [Sales Automation](https://blog.clickpointsoftware.com/tag/sales-automation) - [Marketing](https://blog.clickpointsoftware.com/tag/marketing) - [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) - [Lead Distribution](https://blog.clickpointsoftware.com/tag/lead-distribution) - [Compliance](https://blog.clickpointsoftware.com/tag/compliance) [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) # Lead Management 800 IVR Call Routing A really cool new feature here at ClickPoint Software, 800 IVR call routing. Written by  [Gabriel Buck](https://blog.clickpointsoftware.com/author/gabriel-buck)  ·  December 10, 2009  ·  Last modified January 10, 2022 Today we announced a really cool new feature here at ClickPoint Software. I always love it when we find a way to take something currently done in the industry and make it better. 800 IVR call routing is not new. It has been around for awhile now but from what we have seen there have been limited routing capabilities. I am excited to see our development team brainstorm and come up with new routing techniques that will ultimately make our customers more money. You can use your current advertisements like: **Radio, Direct Mail, E-Mail, and SEO with your 1-800-Vanity#.** Now you can create live call transfers without a telemarketing team, predictive dialer, or annoying telemarketing calls. Check out the [TCPA violations](https://www.nehoralaw.com/practice-areas/tcpa-violations-consumer-telephone-protection-protecting-against-robocalls-telemarketing/). Create live leads by driving customers to your 800 number. Let the phone system and LeadExec work together to send that caller to your clients in real time. 1. State, City, Zip Code, Postal Code, Country Code 2. Pre-determined prompts like press 1 for a mortgage associate, press 2 for debt settlement services 3. Automation rules like Round Robin, Price, Priority 4. Accept rules (if your client has too many leads and decides not to accept the call it will route to the next available client) Best of all LeadExec will record every call and allow you to play recordings inside of LeadExec. We can also provide a reverse 411 lookup to include name, address, city, state, and zip information on inbound calls. ![Example 1.1](https://blog.clickpointsoftware.com/hs-fs/hubfs/Imported_Blog_Media/Call-Monitor.jpg?width=490&height=150&name=Call-Monitor.jpg "Call Monitor") Example 1.1 We built several reports that can be exported to PDF, CSV, XLS, HTML, and more. With this new reporting system you can see all the revenue your generating by driving traffic to an 800 number. It’s pretty amazing. Give us a call and I will have one of tech support specialists walk you through a demo. ![Call Report1](https://blog.clickpointsoftware.com/hs-fs/hubfs/Imported_Blog_Media/Call-Report1.jpg?width=455&height=618&name=Call-Report1.jpg "Call Report1") ![Gabriel Buck](https://blog.clickpointsoftware.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%205%2c%202025%2c%2003_24_18%20PM.png?width=80&height=80&name=ChatGPT%20Image%20Aug%205,%202025,%2003_24_18%20PM.png) Gabriel Buck [See all posts](https://blog.clickpointsoftware.com/author/gabriel-buck) Gabe Buck is the founder and CEO of ClickPoint Software. With nearly two decades of experience solving lead distribution, lead management and sales conversion challenges, Gabe has helped companies in mortgage, solar, education, and home services close the gap between marketing and sales. Through ClickPoint’s platforms - LeadExec and SalesExec - he delivers scalable, compliant solutions that drive real ROI for lead providers and buyers. [![See how ClickPoint clients evolve their sales process ](https://no-cache.hubspot.com/cta/default/8944701/0ffc1286-0666-4b9c-a430-30c615746755.png)](https://cta-redirect.hubspot.com/cta/redirect/8944701/0ffc1286-0666-4b9c-a430-30c615746755) ##### Explore More Articles ## [![ClickPoint launches a TCPA compliance solution, helping lead buyers and lead sellers work within TCPA requirements for consumer consent.](https://blog.clickpointsoftware.com/hs-fs/hubfs/New%20Blog/Featured%20Images/featured-tcpa-compliance-solution-for-marketers-call-centers-and-sales-teams.png?width=384&name=featured-tcpa-compliance-solution-for-marketers-call-centers-and-sales-teams.png) Lead Management TCPA Compliance Solution for Marketers, Call Centers, and Sales Teams ClickPoint launches a TCPA compliance solution, helping lead buyers and lead sellers work within TCPA requirements for consumer consent.](https://blog.clickpointsoftware.com/tcpa-compliance-lead-certification) ## [![Better lead quality means improved sales performance and reduced Cost Per Acquisition for your leads.](https://blog.clickpointsoftware.com/hs-fs/hubfs/Imported_Blog_Media/compliance_can_be_scary_1200x675-1.png?width=384&name=compliance_can_be_scary_1200x675-1.png) Lead Distribution 6 Ways TCPA Data Privacy Compliance Can Improve Lead Quality Better lead quality means improved sales performance and reduced Cost Per Acquisition for your leads.](https://blog.clickpointsoftware.com/6-ways-tcpa-compliance-is-positive) ## [![Let the inbound call center software do the heavy lifting and the salespeople do what they do best, talk to potential customers.](https://blog.clickpointsoftware.com/hs-fs/hubfs/New%20Blog/Featured%20Images/featured-setting-up-a-sales-process-for-an-inbound-call-center-so-simple-even-your-kids-can-do-it.png?width=384&name=featured-setting-up-a-sales-process-for-an-inbound-call-center-so-simple-even-your-kids-can-do-it.png) Sales Automation Setting Up a Sales Process for an Inbound Call Center, so Simple Even Your Kids Can Do It Let the inbound call center software do the heavy lifting and the salespeople do what they do best, talk to potential customers.](https://blog.clickpointsoftware.com/setting-up-a-sales-process-for-inbound-call-center-so-simple-even-your-kids-can-do-it) ### Get Valuable, Practical Sales and Marketing Tips We’ll send you practical tips and ideas that we use ourselves and show you how to apply them to your sales and marketing workflow ## Amazing support is at the heart of everything we do. 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