--- title: ClickPoint Lead Management Update description: An overview of some of the new features within ClickPoint lead management. image: https://blog.clickpointsoftware.com/hubfs/New%20Blog/Featured%20Images/featured-new-features.png --- - [All Topics](https://blog.clickpointsoftware.com/) - [Sales Engagement](https://blog.clickpointsoftware.com/tag/sales-engagement) - [Sales Automation](https://blog.clickpointsoftware.com/tag/sales-automation) - [Marketing](https://blog.clickpointsoftware.com/tag/marketing) - [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) - [Lead Distribution](https://blog.clickpointsoftware.com/tag/lead-distribution) - [Compliance](https://blog.clickpointsoftware.com/tag/compliance) [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) # Lead Management Update from ClickPoint Software An overview of some of the new features within ClickPoint lead management. Written by  [Gabriel Buck](https://blog.clickpointsoftware.com/author/gabriel-buck)  ·  February 18, 2013  ·  Last modified June 26, 2024 ## New notifications help sales and call center agents respond to customers instantly With [ClickPoint](https://www.clickpointsoftware.com/lead-management-software.html)notifications system you now have the ability to turn your lead management system into a central command unit.  We have built a dynamic notification system that sends push notifications for major events that occur in the lead lifecycle. Here are some of the major notification types: **New Lead or New Pull Available** - Your agents will be informed in real-time via email, model window, and are able to pull leads within seconds of them hitting your lead management system. **Appointments** - Always be informed and ready for appointments and improve your agents ability to handle lots of appointments.  Additionally with our shared calendars you can easily increase the number of appointments an appointment setter can make for your sales team. **Opened Email** - Know instantly when a potential lead opens an email.  This [tool](http://www.clickpointsoftware.com/salesexec/lead-sales-software.html) is extremely valuable and helps your sales team know when to present new material to leads in the nurture process. With email notifications your sales agents can see how many new leads have been assigned to them and how many emails have been opened.  You can build nurture campaigns and marketing campaigns around open messages and increase your closing ability by as much as 20% or more. ![Gabriel Buck](https://blog.clickpointsoftware.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%205%2c%202025%2c%2003_24_18%20PM.png?width=80&height=80&name=ChatGPT%20Image%20Aug%205,%202025,%2003_24_18%20PM.png) Gabriel Buck [See all posts](https://blog.clickpointsoftware.com/author/gabriel-buck) Gabe Buck is the founder and CEO of ClickPoint Software. With nearly two decades of experience solving lead distribution, lead management and sales conversion challenges, Gabe has helped companies in mortgage, solar, education, and home services close the gap between marketing and sales. Through ClickPoint’s platforms - LeadExec and SalesExec - he delivers scalable, compliant solutions that drive real ROI for lead providers and buyers. 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Friction is any obstacle, visible or otherwise, that impedes your success or stalls your progress. ](https://blog.clickpointsoftware.com/hs-fs/hubfs/friction.jpg?width=384&name=friction.jpg) Start 2022 by Reducing Friction in Your Sales Process In 2022 what friction is holding you back? Friction is any obstacle, visible or otherwise, that impedes your success or stalls your progress. ](https://blog.clickpointsoftware.com/reducing-friction-in-your-sales-process) ### Get Valuable, Practical Sales and Marketing Tips We’ll send you practical tips and ideas that we use ourselves and show you how to apply them to your sales and marketing workflow ## Amazing support is at the heart of everything we do. ClickPoint provides 24 hour chat support, extensive product documentation, and weekly training sessions. 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