--- title: TCPA Compliance Solution for Marketers, Call Centers, and Sales Teams description: ClickPoint launches a TCPA compliance solution, helping lead buyers and lead sellers work within TCPA requirements for consumer consent. image: https://blog.clickpointsoftware.com/hubfs/New%20Blog/Featured%20Images/featured-tcpa-compliance-solution-for-marketers-call-centers-and-sales-teams.png --- - [All Topics](https://blog.clickpointsoftware.com/) - [Sales Engagement](https://blog.clickpointsoftware.com/tag/sales-engagement) - [Sales Automation](https://blog.clickpointsoftware.com/tag/sales-automation) - [Marketing](https://blog.clickpointsoftware.com/tag/marketing) - [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) - [Lead Distribution](https://blog.clickpointsoftware.com/tag/lead-distribution) - [Compliance](https://blog.clickpointsoftware.com/tag/compliance) [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) # TCPA Compliance Solution for Marketers, Call Centers, and Sales Teams ClickPoint launches a TCPA compliance solution, helping lead buyers and lead sellers work within TCPA requirements for consumer consent. Written by  [Gabriel Buck](https://blog.clickpointsoftware.com/author/gabriel-buck)  ·  October 10, 2013  ·  Last modified January 17, 2022 ## ClickPoint releases patent pending lead certification solution ClickPoint Software, an industry leader that provides lead management software to marketers, sales teams and call centers, unveils its solution this week to provide TCPA (Telephone Consumer Protection Act) best practices in response to their newest update to existing requirements.[![tcpa-new-3.8](https://blog.clickpointsoftware.com/hs-fs/hubfs/Imported_Blog_Media/tcpa-new-3_8-550x360.png?width=550&height=360&name=tcpa-new-3_8-550x360.png)](https://blog.clickpointsoftware.com/hubfs/Imported_Blog_Media/tcpa-new-3_8.png) The online lead generation industry, sales industry, and call centers are all affected by these new TCPA compliance requirements. These TCPA compliance requirements go into effect on October 16th, 2013 in ways that will require both time and resource allocation.  Finding solutions that enable compliance, while not degrading operational efficiency, will be of the utmost importance to all companies that provide leads to their sales force and to marketers who supply leads to lead buyers. ClickPoint has built a patent pending lead certification solution that enables both lead sellers and lead buyers to certify leads that are obtained on websites, web-forms, or by third party lead capture forms.  The solution ensures that consent text is present on a website, and that consent to be called on their mobile device by an automated dialing solution was given by a consumer visiting a website or landing page.  The ClickPoint solution captures analytic data such as time on site, pages visited, IP address, and confirms that a consumer did provide express consent by accepting the consent terms of service shown on a website. - The solution responds to the TCPA compliance guidelines by providing real-time verification of consumer consent, location of the consumers IP address to reduce fraudulent submissions, and real-time mobile phone status, while preserving the consent for a period of at least 5 years. - Additionally, the solution allows sales teams to continue operating efficiently by identifying consumers who have supplied a mobile phone and consent to be called using their mobile phone number.  If a mobile phone is supplied without consent, the consumer will be flagged and unable to be called unless done so by manual operation. - The solution provides easily printable documents that contain consumer location, consent, IP address, time on site, and additional items in order to show that consent was provided and verifications stored in a secure location. “With the new laws taking effect on October 16th, 2013, it is important that software solution providers present proactive solutions to their clients rather than simply updating their terms and conditions.  While it may be scary navigating through the law and its implications, we believe it is our duty to responsibly provide solutions now,” said Gabriel Buck, CEO of ClickPoint Software. You can read more about the upcoming laws here or review the ClickPoint white-paper here.  The ClickPoint whitepaper details specific steps to take in order to fulfill the TCPA requirements and shows you how to use the patent pending ClickPoint solution. **TCPA Information** Congress enacted the Telephone Consumer Protection Act (TCPA), 42 U.S.C. §§ 227 et seq. in 1991 as response to a growing number of consumer complaints regarding telemarketing calls.  Federal Communications Commission (FCC) has implemented rules and regulations that define “telemarketing” as “the initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is transmitted to any person.”  47 C.F.R. § 64.1200(f) (12). As the telemarketing industry has expanded, the FCC has adopted additional protections that include restrictions on autodialed calls or text messages as well as pre-recorded messages. Autodialed calls are defined as calls involving a live person or pre-recorded message that is placed by an automatic telephone dialing system that has the capacity to produce, store and call telephone numbers using a random or sequential number generator. This definition is broad enough to include “click-to-dial” systems as well.  On October 16th, 2013, a telemarketer, salesperson, or marketer will be required to obtain **express written consent** for all autodialed calls or text messages as well as pre-recorded messages made to a residential landline as well as to cell phones for marketing purposes. Compliance with the Federal E-Sign Act (15 U.S.C. § 7001, *et seq.*) satisfies this requirement by use of agreements obtained via email, website form, text message, telephone keypress or voice recording. To comply with the new rule, the consumer must receive a “clear and conspicuous disclosure” that the customer will receive future calls that deliver autodialed and/or pre-recorded telemarketing messages on behalf of a specific marketer; that the customer’s consent is not a condition of purchase; and that the customer must designate a phone number at which to be contacted. By Gabriel Buck  ![Gabriel Buck](https://blog.clickpointsoftware.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%205%2c%202025%2c%2003_24_18%20PM.png?width=80&height=80&name=ChatGPT%20Image%20Aug%205,%202025,%2003_24_18%20PM.png) Gabriel Buck [See all posts](https://blog.clickpointsoftware.com/author/gabriel-buck) Gabe Buck is the founder and CEO of ClickPoint Software. With nearly two decades of experience solving lead distribution, lead management and sales conversion challenges, Gabe has helped companies in mortgage, solar, education, and home services close the gap between marketing and sales. Through ClickPoint’s platforms - LeadExec and SalesExec - he delivers scalable, compliant solutions that drive real ROI for lead providers and buyers. [![See how ClickPoint clients evolve their sales process ](https://no-cache.hubspot.com/cta/default/8944701/0ffc1286-0666-4b9c-a430-30c615746755.png)](https://cta-redirect.hubspot.com/cta/redirect/8944701/0ffc1286-0666-4b9c-a430-30c615746755) ##### Explore More Articles ## [![FCC rules and one-to-one consent are a challenge for lead sellers. Software companies are providing the path to meet TCPA consent requirements.](https://blog.clickpointsoftware.com/hs-fs/hubfs/one-to-one-choice.jpg?width=384&name=one-to-one-choice.jpg) Lead Distribution TCPA Consent Requirements\* FCC rules and one-to-one consent are a challenge for lead sellers. Software companies are providing the path to meet TCPA consent requirements.](https://blog.clickpointsoftware.com/tcpa-consent) ## [![A guide to State and Federal Compliance for Lead Gen and Telemarketing. 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Covering TCPA, the FCC's One-to-One consent rule, CAN-SPAM Act, and state laws.](https://blog.clickpointsoftware.com/tcpa-one-to-one-consent-can-spam-state-regulations) ## [![The FCC's TCPA One-to-One Consent Rule Shot Down January 24th 2025](https://blog.clickpointsoftware.com/hs-fs/hubfs/shutterstock_2056414424.jpg?width=384&name=shutterstock_2056414424.jpg) FCC's TCPA One-to-One Consent Rule Shot Down The FCC's TCPA One-to-One Consent Rule Shot Down January 24th 2025](https://blog.clickpointsoftware.com/one-to-one-consent-shot-down) ### Get Valuable, Practical Sales and Marketing Tips We’ll send you practical tips and ideas that we use ourselves and show you how to apply them to your sales and marketing workflow ## Amazing support is at the heart of everything we do. ClickPoint provides 24 hour chat support, extensive product documentation, and weekly training sessions. 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