--- title: Telemarketing Calling Restrictions & Hours by State description: State-by-state telemarketing call hour limits, holiday restrictions, and compliance guidelines to help call centers follow both federal and local rules. image: https://blog.clickpointsoftware.com/hubfs/Call%20Time%20Regulations.jpg --- - [All Topics](https://blog.clickpointsoftware.com/) - [Sales Engagement](https://blog.clickpointsoftware.com/tag/sales-engagement) - [Sales Automation](https://blog.clickpointsoftware.com/tag/sales-automation) - [Marketing](https://blog.clickpointsoftware.com/tag/marketing) - [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) - [Lead Distribution](https://blog.clickpointsoftware.com/tag/lead-distribution) - [Compliance](https://blog.clickpointsoftware.com/tag/compliance) [Marketing](https://blog.clickpointsoftware.com/tag/marketing), [Compliance](https://blog.clickpointsoftware.com/tag/compliance) # Telemarketing Calling Restrictions & Hours by State Know the legal restrictions regarding national time and date for your telemarketing call center. Written by  [Anders Uhl](https://blog.clickpointsoftware.com/author/anders-uhl)  ·  December 2, 2021  ·  Last modified August 12, 2026 # Understanding and Adhering to State Telemarketing Calling Rules\* *\*Last reviewed and updated: February 2026* ## State Telemarketing Calling Rules: Stricter Laws Continue to Expand ### Why State-Specific Compliance Is Critical **State telemarketing laws are getting stricter**. Multiple states have passed new "mini-TCPA" laws since 2021, state-level versions of the federal Telephone Consumer Protection Act. These state regulations often impose stricter calling hours, holiday restrictions, and consent requirements than federal rules. Even as some federal regulations face uncertainty or rollbacks, states continue expanding telemarketing restrictions, creating additional compliance requirements beyond federal TCPA rules. **Violating state telemarketing laws can result in significant fines ranging from $500 to $25,000 per call or text message**, regardless of intent. These penalties accumulate quickly across multiple violations, making compliance errors extremely costly. You can [learn more about state regulation penalties here](https://blog.clickpointsoftware.com/2025-guide-to-tcpa-one-to-one-consent-can-spam-state-regulations). [Jump to the restricted hours by state table](https://blog.clickpointsoftware.com/telemarketing-calling-hours-by-state#hourtable) [Jump to the restricted holidays by state table](https://blog.clickpointsoftware.com/telemarketing-calling-hours-by-state#holidaytable) ## How early is too early, and how late is too late to call your prospects and internet leads? Federal law allows marketing phone calls between 8 AM and 9 PM. However, some states place additional restrictions on telemarketing calling hours. For instance, Florida law[SB 1120](https://www.flsenate.gov/Session/Bill/2021/1120) limits telemarketing to three calls per number between 8:00 AM and 8:00 PM.  ### What days are off-limits for telemarketing calls? Some states restrict specific days of the week and public holidays, [as noted below](https://blog.clickpointsoftware.com/telemarketing-calling-hours-by-state#holidaytable). ### Frequency Caps Most states only tell you **when** you can place calls (time-of-day windows). A handful also say **how many** times you may ring the same consumer within a rolling 24-hour period, that’s a **frequency cap**. It protects consumers from “lead-bombing”­style repeat dialing even within legal hours. #### Current daily (or equivalent) limits - **Florida** – No more than **3 solicitation calls per consumer per 24 hours** on the same subject matter or issue. Fla. Stat. § 501.616(6)(b). [The Florida Senate](https://www.flsenate.gov/Laws/Statutes/2021/501.616) - **Oklahoma** – No more than **3 solicitation calls per consumer per 24 hours** on the same subject matter or issue. Okla. Stat. tit. 15, § 775C.4(A)(2). [Justia Law](https://law.justia.com/codes/oklahoma/title-15/section-15-775c-4/) - **Maryland** – No more than **3 solicitation calls per consumer per 24 hours** on the same subject matter or issue (Stop the Spam Calls Act of 2023, in force Jan 1 2024). Md. Code, Com. Law § 14-4502(c)(2). [Maryland General Assembly](https://mgaleg.maryland.gov/2023RS/Chapters_noln/CH_413_sb0090e.pdf) - **Maine** – **1 automated solicitation call per consumer every 8 hours** (effectively three per day). Me. Rev. Stat. tit. 10, § 1498(3). [Maine State Legislature](https://www.mainelegislature.org/legis/statutes/10/title10sec1498.html) Florida, Oklahoma, and Maryland tie the cap to calls on the *same subject matter or issue.* Different campaigns can still add up if they pitch the same offer. If you pitch mortgage refi at 10 a.m. and solar panels at 2 p.m., you’ve technically made two separate “subject” calls. Maine’s rule is simpler: one auto-dialed solicitation per number per eight hours, subject-matter agnostic. Maine’s cap applies per number, regardless of subject. [See: How to Avoid Spam Flagging on Your Outbound Calls](https://blog.clickpointsoftware.com/avoid-calls-being-flagged-as-spam) ### Operationalizing Compliance in a Call Center Tracking calling hours, holidays, and Do-Not-Call rules across multiple states is difficult to manage manually at scale. **SalesExec automatically performs compliance checks for calls, emails, and SMS based on Do Not Contact (DNC) status and consent settings, and prevents outreach when a lead is flagged.** [**See how compliant outbound workflows work in SalesExec**](https://www.clickpointsoftware.com/get-started.html) **Important Note**: State-specific Do-Not-Call legislation is always changing. We strongly recommend consulting with your legal department regarding rules and regulations for telemarketing calls for each state. The information outlined below does not constitute legal advice.  [![Auditing outbound calls](https://no-cache.hubspot.com/cta/default/8944701/interactive-207528160043.png)](https://blog.clickpointsoftware.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLDfF%2F1QYBzJBwTGXTt9w1RboPVBNLa8R7aK6%2F8W39O9VvI%2FW4PL943ip6HpqO1092gxXh7KKb7RsVBLUq2NLfyyqWSWwhx5tLwdXYUA8oDDfxQkDnUB5C0z050QGra3cj36Sx1vhK8dkgkrwWd8sskpoVq%2FnA1WmUYKnT0StT2d6BD4UojoLj1nmNZ5RdbyCzZvJ2aJg%3D%3D&webInteractiveContentId=207528160043&portalId=8944701) ## Restricted Calling Hours by State The table below lists states with stricter telemarketing call center rules than federal regulations. Note that the Maryland "Stop the Spam Calls Act" of 2023 has been added as well as  | STATE | MON-FRI | SAT | SUN | HOLIDAYS | | --- | --- | --- | --- | --- | | Alabama | 8am - 8pm | 8am - 8pm | **No Calls** | **No Calls** | | Connecticut | 9am - 8pm | 9am - 8pm | 9am - 8pm |   | | Florida | 8am – 8pm | 8am – 8pm | 8am – 8pm |   | | Illinois | 9am - 9pm | 9am - 9pm | 9am - 9pm |   | | Kentucky | 10am - 9pm | 10am - 9pm | 10am - 9pm |   | | Louisiana | 8am - 8pm | 8am - 8pm | **No Calls** | **No Calls** | | Maryland | 8am - 8pm | 8am - 8pm | **8am - 8pm** | | | Massachusetts | 8am - 8pm | 8am - 8pm | 8am - 8pm |   | | Michigan | 9am - 9pm | 9am - 9pm | 9am - 9pm |   | | Minnesota | 9am - 9pm | 9am - 9pm | 9am - 9pm |   | | Mississippi | 8am - 8pm | 8am - 8pm | **No Calls** | **No Calls** | | Nevada | 9am - 8pm | 9am - 8pm | 9am - 8pm |   | | New Mexico | 9am - 9pm | 9am - 9pm | 9am - 9pm |   | | Oklahoma | 8am - 8pm | 8am - 8pm | 8am - 8pm |   | | Pennsylvania | 9am - 9pm | 9am - 9pm | 1:30pm - 9pm | **No Calls** | | Rhode Island | 9am - 6pm | 10am - 5pm | **No Calls** | **No Calls** | | South Dakota | 9am - 9pm | 9am - 9pm | **No Calls** |   | | Texas | 9am - 9pm | 9am - 9pm | 12pm - 9pm |   | | Utah | 8am - 9pm | 8am - 9pm | **No Calls** | **No Calls** | | Wyoming | 8am - 8pm | 8am - 8pm | 8am - 8pm |   | ## **[![New call-to-action](https://no-cache.hubspot.com/cta/default/8944701/af55e094-4c4f-4e84-adea-00526bc2a0d8.png)](https://cta-redirect.hubspot.com/cta/redirect/8944701/af55e094-4c4f-4e84-adea-00526bc2a0d8)** ## Legal Holidays by State Several states have additional Do Not Call restrictions depending on the legal holiday.  | HOLIDAY | MONTH | AL | LA | MS | NE | RI | UT | PA | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Sundays |   | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | New Year's Day | Jan 1st | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Martin Luther King Jr. Day | 3rd Mon in Jan | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Mardi Gras Day | (Feb or Mar) | **X** | **X** |   |   |   |   |   | | Washington / Lincoln Day | 3rd Mon in Feb | **X** |   | **X** | **X** | **X** | **X** | **X** | | Good Friday | (Mar/Apr) |   | **X** |   |   |   |   | **X** | | Confederate Mem. Day | Last Mon in Apr | **X** |   |   |   |   |   |   | | Confederate Mem. Day | Apr 29th |   |   | **X** |   |   |   |   | | Memorial Day | Last Mon in May | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Jefferson Davis Day | Last Mon in June | **X** |   |   |   |   |   |   | | Flag Day | June 14th |   |   |   |   |   |   | **X** | | Independence Day | July 4th | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Pioneer Day | July 24th |   |   |   |   |   | **X** |   | | Victory Day | 2nd Mon of Aug |   |   |   |   | **X** |   |   | | Labor Day | 1st Mon in Sept | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | American Indian Heritage Day | 2nd Mon in Oct | **X** |   |   |   |   |   |   | | Columbus Day | 2nd Mon in Oct | **X** | **X** |   | **X** | **X** | **X** | **X** | | Election Day | 2nd Tue in Nov |   | **X** |   |   | **X** |   |   | | Veteran's Day | Nov 11th | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Thanksgiving | 4th Thu in Nov | **X** | **X** | **X** | **X** | **X** | **X** | **X** | | Acadian Day | 4th Fri in Nov |   | **X** |   |   |   |   |   | | Christmas | Dec 25th | **X** | **X** | **X** | **X** | **X** | **X** | **X** | #### Additional Details **Alabama:** If any holiday falls on Sunday, the following day (Monday) is the holiday. If any holiday falls on Saturday, the preceding day (Friday) is the holiday. Ala. Code § 1-3-8(a). **Louisiana:** This chart only includes DNC holidays identified by the Louisiana Public Service Commission.  According to the PSC, there are no calling restrictions on other legal holidays (specified in La. Stat. § 1:55). The Governor may declare other holidays. **Mississippi:** If any holiday falls on a Sunday, the following Monday is a legal holiday. Miss. Stat. § 3-3-7. **Nebraska:** Nebraska doesn't prohibit calls on Sundays or legal holidays. However, it does restrict the use of prerecorded messages and auto dialers to 1 pm - 9 pm on these days (subject to certain exceptions). Neb. Admin. Code Title 291 Ch. 11 § 3. **Rhode Island:** If New Year's Day, Independence Day, Veterans Day, or Christmas falls on a Saturday or Sunday, the Monday after that is a legal holiday. R.I. Stat. § 25-1-1. **Utah:** If any holiday falls on Sunday, the following day (Monday) is the holiday. If any holiday falls on Saturday, the preceding day (Friday) is the holiday. Utah Code § 63G-1-301. **Pennsylvania:** The Pennsylvania Attorney General’s office designates the following holidays as “legal holidays.” The Governor may declare other holidays; if any Independence Day, Christmas Day, or New Year’s Day falls on a Sunday, the following day shall be a legal holiday. 7 P.S. 113. [LEARN MORE ABOUT MARKETING COMPLIANCE](https://blog.clickpointsoftware.com/lead-compliance-hub) **States of Emergency** Louisiana and New York prohibit calling in areas under a state of emergency. ### Conclusion Staying informed and adhering to federal and state-specific regulations is the foundation of a reputable call center's operations. Compliance isn't just about adhering to the law but respecting your potential customers. Non-compliance exposes your organization to legal and financial risks and impacts your company's reputation. An improperly timed call can quickly get your number flagged with a spam risk caller ID, lowering your contact rate. Stay diligent, stay informed, and revisit these guidelines as regulations evolve. Learn more about [email marketing compliance](https://blog.clickpointsoftware.com/email-hygiene) Learn more about [SMS marketing compliance](https://blog.clickpointsoftware.com/sms-marketing-regulations) Learn more about [call center technology](https://blog.clickpointsoftware.com/modern-call-center-software) and processes ![Anders Uhl](https://blog.clickpointsoftware.com/hs-fs/hubfs/ChatGPT%20Image%20Jul%2017%2c%202025%2c%2003_40_02%20PM-1.png?width=80&height=80&name=ChatGPT%20Image%20Jul%2017,%202025,%2003_40_02%20PM-1.png) Anders Uhl [See all posts](https://blog.clickpointsoftware.com/author/anders-uhl) Anders is the Chief Marketing Officer at ClickPoint Software. Anders has deep knowledge of lead gen, lead distribution, lead management and marketing regulations across verticals. His experience with interactive web marketing, content marketing, SEO, and SEM, has been bolstered by being at the leading edge of LLMO and GEO insights. [![See how ClickPoint clients evolve their sales process ](https://no-cache.hubspot.com/cta/default/8944701/0ffc1286-0666-4b9c-a430-30c615746755.png)](https://cta-redirect.hubspot.com/cta/redirect/8944701/0ffc1286-0666-4b9c-a430-30c615746755) ##### Explore More Articles ## [![Discover each state’s 2026 consumer opt-out rules and privacy requirements, how to implement opt-out mechanisms and stay compliant across jurisdictions.](https://blog.clickpointsoftware.com/hs-fs/hubfs/DALL%C2%B7E%202025-03-19%2013.42.42%20-%20A%20relatable%20and%20engaging%20hero%20image%20featuring%20a%20person%20at%20home%2c%20sitting%20on%20a%20couch%20or%20at%20a%20desk%2c%20using%20a%20laptop%20or%20tablet.%20The%20individual%20looks%20focuse.webp?width=384&name=DALL%C2%B7E%202025-03-19%2013.42.42%20-%20A%20relatable%20and%20engaging%20hero%20image%20featuring%20a%20person%20at%20home%2c%20sitting%20on%20a%20couch%20or%20at%20a%20desk%2c%20using%20a%20laptop%20or%20tablet.%20The%20individual%20looks%20focuse.webp) Compliance State Opt-Out Requirements for 2026 Discover each state’s 2026 consumer opt-out rules and privacy requirements, how to implement opt-out mechanisms and stay compliant across jurisdictions.](https://blog.clickpointsoftware.com/state-opt-out-requirements) ## [![Comply with federal and state DNC regulations: scrub phone lists, manage opt-outs, and avoid violations. Essential guide for 2026.](https://blog.clickpointsoftware.com/hs-fs/hubfs/DNC_SCRUB_1.1.png?width=384&name=DNC_SCRUB_1.1.png) How to Scrub Leads Against Federal and State DNC Lists (2026 Update) Comply with federal and state DNC regulations: scrub phone lists, manage opt-outs, and avoid violations. Essential guide for 2026.](https://blog.clickpointsoftware.com/scrub-leads-against-federal-and-state-dnc-lists) ## [![A guide to State and Federal Compliance for Lead Gen and Telemarketing. Covering TCPA, the FCC's One-to-One consent rule, CAN-SPAM Act, and state laws.](https://blog.clickpointsoftware.com/hs-fs/hubfs/state_and_federal_compliance-01.jpg?width=384&name=state_and_federal_compliance-01.jpg) Lead Management Lead Distribution Compliance State and Federal Compliance for Lead Gen and Telemarketing In 2026 A guide to State and Federal Compliance for Lead Gen and Telemarketing. Covering TCPA, the FCC's One-to-One consent rule, CAN-SPAM Act, and state laws.](https://blog.clickpointsoftware.com/tcpa-one-to-one-consent-can-spam-state-regulations) ### Get Valuable, Practical Sales and Marketing Tips We’ll send you practical tips and ideas that we use ourselves and show you how to apply them to your sales and marketing workflow ## Amazing support is at the heart of everything we do. ClickPoint provides 24 hour chat support, extensive product documentation, and weekly training sessions. 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