Representational state transfer (REST) or RESTful web services are one way of providing interoperability between computer systems. REST-compliant web services allow requesting systems to access and manipulate textual representations of web resources using a uniform and predefined set of stateless operations. Other forms of web service exist, which expose their own arbitrary sets of operations such as WSDL and SOAP.
Representational state transfer. In Wikipedia. Retrieved December 20, 2016 from
ClickPoint Software has officially released a REST API to extend developer tools that enable easy integration and customization with their lead management solutions. ClickPoint clients rely on real-time updates of lead data and the need for a new REST API was critical for our entire community of users. ClickPoint developed the API to allow developers to gain access to their lead data, user data, and integrations, that enable best of breed software solutions to talk to one another.
The REST API allows the ClickPoint developer community to integrate with ClickPoint in ways they never have been able to before. The API will allow ClickPoint customers to do the following:
• Update lead information in real-time by pulling lead data or appending lead data
• Update user information and credentials
• Search for lead data and retrieve specific actionable information about leads, including history, status, appointments, and notes
• Export critical DNC and Opt-Out information to ensure compliance lists are unified from multiple applications
How can I access the ClickPoint REST API?
You can easily access the API by visiting: https://restapi.sales-exec.net/Help
You will need account credentials to activate and utilize the API. Please contact firstname.lastname@example.org for your credentials.
Are there any additional costs for using the REST API?
No, the API is Free and should allow you to build deeper, more meaningful integrations with ClickPoint at no additional cost.
Does the REST API replace the SOAP API?
No, the SOAP API will remain available but will not be promoted for new integration projects. If and when we do decide to discontinue access to the SOAP API we will announce this with a minimum of six months of notice.
Who do I contact if we have questions?
Your support representative can help you with the API. The REST API is available to any ClickPoint customer. Please contact email@example.com or visit clickpoint.supporthero.com
Is there assistance provided with the API?
Yes, you can access help by contacting your customer success manager. They will help you with any of the API requests or integrations you might consider.