--- title: ClickPoint Helps Clients Prevent Data Loss description: Support services to offer support from 6am to 7pm Arizona time to help our clients within the Eastern Standard and Central Time Zones. image: https://blog.clickpointsoftware.com/hubfs/New%20Blog/Featured%20Images/featured-clickpoint-helps-clients-prevent-data-loss.png --- - [All Topics](https://blog.clickpointsoftware.com/) - [Sales Engagement](https://blog.clickpointsoftware.com/tag/sales-engagement) - [Sales Automation](https://blog.clickpointsoftware.com/tag/sales-automation) - [Marketing](https://blog.clickpointsoftware.com/tag/marketing) - [Lead Management](https://blog.clickpointsoftware.com/tag/lead-management) - [Lead Distribution](https://blog.clickpointsoftware.com/tag/lead-distribution) - [Compliance](https://blog.clickpointsoftware.com/tag/compliance) # ClickPoint Helps Clients Prevent Data Loss Support services to offer support from 6am to 7pm Arizona time to help our clients within the Eastern Standard and Central Time Zones. Written by  [Gabriel Buck](https://blog.clickpointsoftware.com/author/gabriel-buck)  ·  January 6, 2012  ·  Last modified September 20, 2023 We will be expanding our support services to offer support from 6am to 7pm Arizona time to help our clients within the Eastern Standard and Central Time Zones.  During these new hours, customers will be able to access support via chat, phone, or e-mail for our expanded coverage. We also want to inform all of our clients that we have launched a second data center in Chicago, IL. **What does this mean to us?** Our second data center provides complete failover for your lead receiver.  A perfect instance of the effectiveness of this solution was witnessed last night. On January 5th, at 10pm, we experienced a database issue in our main datacenter that degraded our initial lead receiver.  Because of our failover in our second datacenter  100% of your leads were still recovered.  This redundancy offers [ClickPoint](https://www.clickpointsoftware.com) clients the highest level of protection from data loss. Along with our expansion of customer support services, 2012 will bring many exciting features for ClickPoint clients.  Here is a preview of things to come: **Current New Releases:** - Dynamic [Ping Post](https://www.clickpointsoftware.com/leadexec/lead-distribution-software.html) - Ping Post Documentation - \*You can now generate ping post documents from [LeadExec](https://www.clickpointsoftware.com/leadexec/lead-distribution-software.html) **Releasing within the next week:** - New Reporting - New Revenue report that will pull a year’s worth of data in seconds - Optimized dashboard reporting **Releasing Q1-Q2 2012** - New landing page library - You will be able to have professional landing pages custom-built by a ClickPoint design specialist - Form builder - You will be able to design forms for any landing page At ClickPoint we are committed to your success in 2012.  We are working pretty hard over here to create innovative solutions that will make your lead distribution system the best.  We are excited about the opportunity that 2012 brings and cannot wait to exceed your expectation. Best, Gabriel Buck ![Gabriel Buck](https://blog.clickpointsoftware.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%205%2c%202025%2c%2003_24_18%20PM.png?width=80&height=80&name=ChatGPT%20Image%20Aug%205,%202025,%2003_24_18%20PM.png) Gabriel Buck [See all posts](https://blog.clickpointsoftware.com/author/gabriel-buck) Gabe Buck is the founder and CEO of ClickPoint Software. With nearly two decades of experience solving lead distribution, lead management and sales conversion challenges, Gabe has helped companies in mortgage, solar, education, and home services close the gap between marketing and sales. Through ClickPoint’s platforms - LeadExec and SalesExec - he delivers scalable, compliant solutions that drive real ROI for lead providers and buyers. 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Take the time to understand each salesperson and what truly motivates them.](https://blog.clickpointsoftware.com/how-to-properly-motivate-your-b2c-outbound-sales-team) ## [![Get the 3 Rights of Lead Generation correct every time by sending the Right Lead, to the Right People, at the Right Time.](https://blog.clickpointsoftware.com/hs-fs/hubfs/Imported_Blog_Media/did_you_know_salesexec_has_a_wickedly_fast_lead_distribution_system_1200x675-1.png?width=384&name=did_you_know_salesexec_has_a_wickedly_fast_lead_distribution_system_1200x675-1.png) Sales Automation 3 Rights of Lead Generation That Will Kick Your Program Into High Gear Get the 3 Rights of Lead Generation correct every time by sending the Right Lead, to the Right People, at the Right Time.](https://blog.clickpointsoftware.com/the-3-rights-of-lead-distribution-right-lead-right-people-right-time) ### Get Valuable, Practical Sales and Marketing Tips We’ll send you practical tips and ideas that we use ourselves and show you how to apply them to your sales and marketing workflow ## Amazing support is at the heart of everything we do. 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