ClickPoint Releases New Updates to Duplicate Checks

Jan 16, 2020 12:00:00 AM
Duplicate Check is a set of rules and fields you can add to a checklist to prevent duplicate leads being added to ClickPoint. This can be a very important piece to managing Sales Leads as this will remove any duplicate leads and will remove the possibility of possibly working the same lead multiple times or by multiple Users. Read More

Updates to California AB-375, California Consumer Privacy Act

Jan 16, 2020 12:00:00 AM
As may be aware, California’s CCPA statutes (AB-375) take effect on January 1, 2020. ClickPoint is here to help your organization maintain compliance as it relates to our services rendered to your organization. Please be advised; you may have responsibilities related to CCPA that are outside the scope of our relationship. These include updated privacy policies on your web properties and more. Please consult your inside or outside counsel on these matters. Read More

ClickPoint Releases New RingResponse Call Tracking Report

Jan 9, 2020 12:00:00 AM
The team at ClickPoint is happy to announce the new RingResponse User Statistics Report that highlights dialing statistics in the ClickPoint lead management software.  This report includes critical information about both outbound dialing and inbound call routing, with the ability to toggle between the two.  Management can easily track total talk time, abandoned calls, transferred calls, missed calls, and it includes the ability to compare this information against critical sales steps like won ... Read More

Using SMS Templates and Lead Follow-Up with RingResponse’s Texting Tools

Apr 11, 2019 12:00:00 AM
As you already know from our previous blog post–Introducing SMS Texting Solution for Call Centers and Sales Teams–with ClickPoint/RingResponse at your fingertips, you get the easiest way ever to complement your over-the-phone sales activities with SMS texting tools – quickly send a Text SMS to any lead or prospect from the communication center, then call, or send emails automatically or manually to follow up. Read More